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If you have any questions that have not been answered by our FAQ or elsewhere on our website? Feel free to contact us with your enquiry at any time, we will be happy to help!


  1. What is idmemory-travel.com?
  2. Is idmemory-travel.com a secure site?
  3. Where is ID MEMORY TRAVEL Agency located?
  4. How can I contact ID MEMORY TRAVEL Agency?
  5. What are ID MEMORY TRAVEL business hours?
  6. Who organizes the travel arrangements on this website?
  7. How does the booking process work?
  8. How far in advance should I book?
  9. How can I pay for my booking?
  10. When is my credit card charged?
  11. What currencies do you charge in?
  12. What happens if I need to change or cancel my tour?
  13. What if one of my scheduled activities is cancelled due to weather conditions?
  14. When do I receive my travel vouchers?
  15. Do you offer a discount for children?
  16. What happens if I have an emergency during my stay?
  17. Why aren’t flights included in most vacation packages?
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